About Our Global LED Display Solutions
Founded in 2012, Cinstar Electronics is a Chinese LED display manufacturer dedicated to designing and providing high quality LED products and competitive solutions for various applications. Our team are industry veterans with at least 5-year experiences and managed thousands of LED projects from rental events to commercial installations. Our products have been exported to over 40 countries and used in many high-profile installations and events worldwide.
Cinstar has highly comprehensive product lines which cover wide range of applications like commercial advertisement, entertainment industry, corporate event, award ceremony, conference & meeting and monitor room etc. All our LED products are CE, UL, ETL, FCC certificated and compatible to European and American markets.
Cinstar spares no effort to insist the business principle of “Honesty, Integrity and Responsibility” and is committed to being a trusted LED display manufacturer and integrated service provider.
As a customer satisfaction-oriented service provider, Cinstar not only supply quality LED products, but also fast and considerate support. From initial ideas to accomplished projects, Cinstar always stands with customers, listening their thought or suggestion and respond quick to their request or complaint. Cinstar continuously supports customers to enhance product commercial value and achieve business success through strict project management and satisfying after-sale services.
24/7 Phone Service
Whenever there is new project request, urgent technical support or general quality issue complaint, we can be reached in real time. And we promise to feedback a clear schedule of solution within 24 hours.
Pre-Sales Service
Installation environment investigation and evaluation, solution recommendation and confirmation, customized design if needed, technical drawing of installation frame, product function inspection before delivery etc.
On-Site Service
If needed, our experienced engineers can be assigned to provide professional installation guidance and free on-site technical training. On-site screen calibration, on-site configuration and testing etc.
After Sales Service
Free maintenance within warranty period.
Charged favorable cost for labor and material, if warranty period expires;
- 1.Free technical training: integrative and normative technical training is available for free to customers to ensure they are skilled in regular operations of hardware and software and are able to diagnose and solve general problems.
- 2.Engineer technical service: periodical screen performance inspection, opinion survey to improve our service quality.
- 3.Software upgrade: lifelong maintenance of controlling system, incessant improvement of system function and continuous software upgrade.
Free on-site service for hardware related issues.
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